Abstract
As emergencies and disasters continue to strain public health systems globally, integrating psychosocial support into national response frameworks has emerged as a critical, though often overlooked, priority. This study examines the role of the Red Cross of Serbia in delivering Psychosocial First Aid (PFA), highlighting it as a vital yet underrepresented component within the broader scope of emergency response. Grounded in a theoretical framework, the paper outlines the core principles of PFA, its significance during crises, and the psychosocial impact of disasters on individuals and communities. It further explores the relationship between mental health and community resilience, underscoring the importance of mental recovery in disaster contexts. Utilising a qualitative approach, the study draws on an expert interview with a representative of the Red Cross of Serbia to investigate the current state of PFA implementation. Particular attention is given to institutional integration, training protocols, and prevailing public perceptions of psychosocial support. The findings reveal a significant disparity between the established provision of medical first aid and the marginal status of psychosocial assistance. Key barriers identified include insufficient institutional acknowledgement, a lack of structured and standardised training programs, and limited awareness of PFA as a distinct and necessary intervention. Despite these challenges, the Red Cross of Serbia has initiated several promising efforts—such as developing educational materials, training volunteers, and establishing internal support mechanisms—which provide a solid foundation for future advancement. This paper argues for the systematic inclusion of psychosocial support in emergency management strategies. It emphasises the need for coordinated, evidence-informed, and person-centred approaches to fostering health and resilience in disaster-affected communities.
Conclusions
From the dawn of civilisation to the complexities of the modern age, societies have persistently confronted a broad spectrum of threats—ranging from wars and infectious disease outbreaks to natural disasters, technological accidents, and the devastating misuse of weapons of mass destruction. While these events inevitably inflict extensive material losses, the human toll—the disruption to life, health, and psychosocial stability—leaves the deepest scars. In response, diverse emergency measures have evolved, with medical and psychosocial first aid emerging as the cornerstones of immediate and effective intervention.
The initial moments following a crisis are often the most critical. Timely medical assistance can save lives and stabilize patients for further care. Equally important, psychosocial first aid plays a pivotal role in alleviating acute emotional distress, restoring a sense of safety, and mitigating the risk of enduring mental health complications. The synergy of these two forms of support is essential—not just for the survival of individuals but also for the collective recovery of communities. Yet, in real-world scenarios, their implementation is rarely balanced. Psychosocial support tends to be sidelined, overshadowed by the more visible urgency of physical injuries and clinical care.
The Red Cross of Serbia’s experience serves as a compelling example of how structured psychosocial programs can bridge this gap. Through well-coordinated efforts grounded in humanitarian values, their initiatives span every phase of emergency response—from readiness and rapid reaction to long-term recovery—delivering compassionate, culturally appropriate care. Nonetheless, challenges persist. The shortage of trained mental health professionals, the fragmented application of psychosocial protocols, societal stigma, and limited public literacy about mental health all hinder the full integration of psychosocial support within national emergency strategies.
A multi-layered approach is essential to address these barriers. This includes strengthening institutional frameworks, securing sustained legal and financial backing, and promoting intersectoral collaboration across health, education, and emergency services. Parallel to this, cultivating a culture of prevention through public education, psychosocial preparedness, and community-based resilience programs can equip individuals to better navigate the emotional aftermath of disasters.
Ultimately, health must be understood as a balance between body and mind. Sustainable recovery is only possible when emergency systems reflect this duality—treating both physical wounds and psychosocial ones with equal care. Medical and psychosocial first aid are not parallel tracks but converging paths toward a singular mission: preserving human life, dignity, and the capacity to rebuild in the face of adversity.
How to cite
Janković, Lj., Cvetković, V., Gačić, J., Renner, R., Jakovljević, V. (2025) Integrating Psychosocial Support into Emergency and Disaster Management and Public Safety: The Role of the Red Cross of Serbia. (2025). International Journal of Contemporary Security Studies, 1(1), 99-124.
